PRIVACY POLICY
27/10/2021
As a data controller, our company (hereinafter « Prunier »), attaches particular importance to the protection of your personal data (hereinafter « Personal data » or « Date »), as defined by the EU Regulation, 2016/679. on the protection of Personal Data and Law No. 78-17 of 6 January 1978 as amended, known as ""Informatique et Libertés"" (Data Protection Act) (hereinafter referred to together as the « Regulations »).
The Privacy Policy below details Prunier's policy on personal data and cookies for all activities on the www.prunier.com/fr/ website (hereinafter the « Site »).
This Privacy Policy applies to all information provided by you to Prunier or collected by Prunier while you browse. It describes our practices for collecting, using, storing, disclosing and protecting Personal Data. It applies to all browsing on the Site.
By providing us with your information and personal data, you consent to us using, studying and, where appropriate, disclosing them in order to personalise and optimise your browsing of the Site and to provide you with offers tailored to your tastes.
We invite you to read this Privacy Policy very carefully, as well as the various notices that may be shown as your data is collected, so that you are fully informed about the collection and use of your personal data.
-
General Information
When using the Site, you may be required to share your Personal Data to Prunier, in particular when creating an account on the Site, placing an order, subscribing to a newsletter or to a loyalty programme.
In addition, Prunier may collect certain information relating to your browsing on the Site. This data is collected under the conditions described in article 6 ""Cookies"" of this Privacy Policy.
-
Right to access, amend, delete and oppose the processing of your data.
In accordance with Articles 15 to 22 of the General Data Protection Regulation of 27 April 2016 on the protection of individuals and the processing of personal data and on the free movement of said Data (2016/679) (""GDPR""), you have, subject to proving your identity, a right to access, amend, delete and oppose, the portability of your Personal Data and to limit its processing, and decide what happens to your data after your death.
If you consider that the efforts made by Prunier to preserve the confidentiality of your Data insufficient, you can lodge a complaint with the competent supervisory authority (CNIL or any other authority mentioned on the list available from the European Commission).
-
Prunier's Use of your Personal Data
3.1 Purpose of processing
Through the Site, Prunier collects and processes the Personal Data required for the following purposes: to provide you with the goods and services related to your orders, to improve its services, to contact you regarding your orders and to provide customer service, to contact you in the context of commercial prospecting, to provide you with personalized advertising, to detect and prevent fraud attempts.
When personal information is collected, the information that is essential for these purposes and for responding to your requests is indicated by an asterisk (title, surname, first name, postal address, e-mail address and bank details). If you do not fill in the mandatory fields, we will not be able to respond to your requests.
3.2 Legal basis for processing
The Personal Data processed for the purposes set out above is based on the following legal grounds:
-
to supply goods and services related to orders: Conclusion and fulfilment of the contract ;
-
to improve services: legitimate interest;
-
Contacting you about your orders and providing customer service: Conclusion and fulfilment of the contract, legitimate interest (managing the quality of customer relations) and legal obligation (requests to exercise rights);
-
to contact you for commercial prospecting: consent;
-
to provide you with personalised advertising: legitimate interest or consent;
-
to detect and prevent attempted fraud: legitimate interest.
3.3 Data retention
Data is kept for no longer than is necessary for the purposes for which it is processed. We store your personal data at mimima for the legal period prescribed by law, where this is specified. Where our legitimate interests require a different retention period, the sensitivity of the data, the potential risk and the necessary security requirements for the data will be considered when establishing the storage time.
In addition, Prunier may retain data relating to closed accounts or orders placed in order to comply with legal requirements, for fraud prevention or for dispute resolution, for example.
Once it is no longer necessary to store your Data, Prunier will delete it.
3.4 Data Recipients
The Data collected is solely intended for Prunier.
The Personal Data collected may however be communicated to third parties who are contracted to Prunier, in order to carry out sub-contracted services and/or essential tasks to maintain the services available on the Site. Before any data is passed on, we will ensure that each request is valid, and we guarantee that only strictly necessary data will be passed to the service provider in order for the service to take place.
These third parties will only have limited access to the Personal Data that is strictly necessary for the performance of their services and they may only use it in accordance with the provisions of the Regulations.
Prunier will never give, sell or rent the Personal Data collected to third parties whether it involves payment or not.
In cases where the law obliges or authorises Prunier to do so, as a result of a court decision or any other legal request or requirement, Prunier may be required to disclose this Personal Data to third parties. If this happens, Prunier will to notify you where possible (unless we reasonably consider that we are not authorised to do so, particularly in view of any legal or judicial obligations).
3.5 Data transfer
The Site is hosted on servers located in the European Union.
Prunier stores Personal Data on secure servers located in the European Union.
In the event that the Data collected is passed on to companies domiciled in the United States or in countries that do not ensure an adequate level of protection, Prunier undertakes to enter into agreements with the recipients concerned to ensure adequate protection of the Personal Data transferred. Such transfers may be governed by standard contractual clauses approved by the European Commission in accordance with the Regulations in force.
3.6 Data security and privacy
Prunier has taken all necessary precautions to ensure the security and privacy of any Personal Data we process and to prevent it from being distorted, damaged, destroyed or accessed by unauthorised third parties. The security measures in place are state of the art, particularly the information systems.
Prunier does not have over control all the risks associated with the Internet, so we would like to remind visitors to be aware of the potential risks inherent to using the Internet and operating online.
3.7 Send to a friend functions and data collected concerning a third party
You can enter the contact details of a third party as part of your order (e.g. as a gift). In this context, the Third Party Data provided will only be used by Prunier to process the order.
If you enter the detail of a third party, you are guaranteeing Prunier that you have informed the third party concerned that this is the case.
-
Links to third-party websites
The Site may contain links to third-party websites, which are governed by their own privacy and cookie management policies, terms of use and security measures, which may differ from Prunier's.
Prunier cannot be held responsible for the content and practices of these websites. We recommend that you consult their privacy policy before sending them any information or Personal Data.
-
Cookies
5.1 What is a cookie?
A ""cookie"" is a text file that may be stored in a dedicated space on the hard disk of your terminal (computer, tablet, smartphone) by the browser software you use to visit our Site, subject to the cookie choices you make in your browser. This cookie file enables its issuer to identify the terminal where it is stored for the duration of the cookie's validity or storage time.
When you visit the Site, information relating to your terminal's browsing on our Site may be recorded on the ""cookie"" files installed on your terminal.
When you visit the Site for the first time and Prunier wants to place a cookie on your terminal, you will be informed by means of an information banner at the bottom of the page. You will then be able to give your consent to the installation of cookies.
You can change your cookie settings at any time. Below you will find more information about cookies and how you can manage your cookie settings.
5.2 Cookies on the Site
Subject to your choices recorded on your browser, any browsing on the Site is likely to result in the recording of cookies, web beacons, your IP address, geolocation via IP address, connection and browsing information (referral URL, advertising data, visit statistics, connection identifiers) on your terminal, allowing Prunier to recognise your terminal for as long as this information is held. Prunier uses this to collect information on the pages you view, the links you click on and other actions as you browse the Site. Certain anonymous Cookies are deposited at the very moment of connection to the Site and used by Prunier for statistical analysis purposes.
The cookies we save enable us to:
-
compile statistics and volumes of visits to and use of the various components of the Site (sections and content visited, routes taken) enabling Prunier to improve the interest and efficiency of its services;
-
modify the presentation of our Site to your terminal's display preferences (language used, display resolution, operating system used, etc.) during your visits to the Site, depending on the hardware and viewing or reading software that your terminal is equipped with;
-
store information relating to a form that you have filled in on the Site (registration or access to your account) or to products, services or information that you have chosen on the Site (contents of an order basket, etc.);
-
enable you to access reserved and personal areas of the Site, such as your account, using usernames or data that you may have previously entrusted to us;
-
combat Internet fraud (prevention of payment fraud, identity theft, etc.).
5.3 Your choices concerning cookies
There are several ways of managing cookies. Any change to the settings may affect your browsing and the conditions of access to the Site. You can change these settings at any time using the steps below.
You can configure your browser so that cookies are stored on your terminal or rejected, as you prefer. You can also configure your browser so that you are asked to accept cookies from time to time, before a cookie is stored on your terminal.
a) Cookies agreement
Except in cases where cookies are absolutely necessary for our service or are totally anonymous, any recording of cookies on your terminal is subject to obtaining your consent, which you can express and alter at any time, free of charge, by changing the settings on your browser. If you have accepted the storage of cookies on your terminal, the cookies embedded in the pages and content you have consulted will be stored in a reserved area of your terminal and will only be readable and recognisable by the sender.
b) Refusing cookies
If you refuse to save cookies or if you delete those that are saved, you will no longer be able to benefit from a certain number of functions that are necessary for easy browsing on the Site. This would be the case if you wish to access areas or services where it is necessary to identify yourself. This would also be the case if Prunier or its service providers are unable to recognise, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country/region from which your terminal appears to be connected to the Internet. Where applicable, we decline all responsibility for the consequences of the degraded operation of our services as a result of the settings you have chosen.
c) How to exercise your choices depending on the browser you use?
When it comes to managing cookies, each browser offers different settings. They are described in the help menu of each browser. For example:
For Internet Explorer 8.0 and above:
-
Select the ""Tools"" menu, then ""Internet Options"".
-
Click on the ""Privacy"" tab
-
Use the slider to select the desired level of privacy.
For Mozilla Firefox:
-
Select the ""Tools"" menu, then ""Options""
-
Click on the ""privacy"" icon
-
Find the ""Cookies"" menu and select the options that suit you.
For Chrome :
-
Select the ""Settings"" menu
-
Click on ""Show advanced settings"" and go to the ""Privacy"" section.
-
Click on ""Content settings""
For Safari on iOS :
-
Go to the ""Settings"" app and select ""Safari"".
-
Go to ""Accept cookies"" in the ""Privacy"" section.
-
Define privacy settings.
For more information on cookies and their use, you can consult the National Commission for IT (CNIL) at the following address : www.cnil.fr
-
Changes to the terms of the Privacy Policy
We may amend this Privacy Policy from time to time. The new terms will take effect in the month following publication. You may be notified by e-mail of any significant changes.
Prunier encourages you to check the Privacy Policy each time you use the Site, so you are up to date with the practices in place and how you can protect your privacy.
-
Applicable law and jurisdiction
This Privacy Policy is governed by French law and any dispute relating to it shall fall within the jurisdiction of the competent Courts to apply the rules laid down by the French Civil Code.
PRIVACY POLICY
27/10/2021
As a data controller, our company (hereinafter « Prunier »), attaches particular importance to the protection of your personal data (hereinafter « Personal data » or « Date »), as defined by the EU Regulation, 2016/679. on the protection of Personal Data and Law No. 78-17 of 6 January 1978 as amended, known as ""Informatique et Libertés"" (Data Protection Act) (hereinafter referred to together as the « Regulations »).
The Privacy Policy below details Prunier's policy on personal data and cookies for all activities on the www.prunier.com/fr/ website (hereinafter the « Site »).
This Privacy Policy applies to all information provided by you to Prunier or collected by Prunier while you browse. It describes our practices for collecting, using, storing, disclosing and protecting Personal Data. It applies to all browsing on the Site.
By providing us with your information and personal data, you consent to us using, studying and, where appropriate, disclosing them in order to personalise and optimise your browsing of the Site and to provide you with offers tailored to your tastes.
We invite you to read this Privacy Policy very carefully, as well as the various notices that may be shown as your data is collected, so that you are fully informed about the collection and use of your personal data.
-
General Information
When using the Site, you may be required to share your Personal Data to Prunier, in particular when creating an account on the Site, placing an order, subscribing to a newsletter or to a loyalty programme.
In addition, Prunier may collect certain information relating to your browsing on the Site. This data is collected under the conditions described in article 6 ""Cookies"" of this Privacy Policy.
-
Right to access, amend, delete and oppose the processing of your data.
In accordance with Articles 15 to 22 of the General Data Protection Regulation of 27 April 2016 on the protection of individuals and the processing of personal data and on the free movement of said Data (2016/679) (""GDPR""), you have, subject to proving your identity, a right to access, amend, delete and oppose, the portability of your Personal Data and to limit its processing, and decide what happens to your data after your death.
If you consider that the efforts made by Prunier to preserve the confidentiality of your Data insufficient, you can lodge a complaint with the competent supervisory authority (CNIL or any other authority mentioned on the list available from the European Commission).
-
Prunier's Use of your Personal Data
3.1 Purpose of processing
Through the Site, Prunier collects and processes the Personal Data required for the following purposes: to provide you with the goods and services related to your orders, to improve its services, to contact you regarding your orders and to provide customer service, to contact you in the context of commercial prospecting, to provide you with personalized advertising, to detect and prevent fraud attempts.
When personal information is collected, the information that is essential for these purposes and for responding to your requests is indicated by an asterisk (title, surname, first name, postal address, e-mail address and bank details). If you do not fill in the mandatory fields, we will not be able to respond to your requests.
3.2 Legal basis for processing
The Personal Data processed for the purposes set out above is based on the following legal grounds:
-
to supply goods and services related to orders: Conclusion and fulfilment of the contract ;
-
to improve services: legitimate interest;
-
Contacting you about your orders and providing customer service: Conclusion and fulfilment of the contract, legitimate interest (managing the quality of customer relations) and legal obligation (requests to exercise rights);
-
to contact you for commercial prospecting: consent;
-
to provide you with personalised advertising: legitimate interest or consent;
-
to detect and prevent attempted fraud: legitimate interest.
3.3 Data retention
Data is kept for no longer than is necessary for the purposes for which it is processed. We store your personal data at mimima for the legal period prescribed by law, where this is specified. Where our legitimate interests require a different retention period, the sensitivity of the data, the potential risk and the necessary security requirements for the data will be considered when establishing the storage time.
In addition, Prunier may retain data relating to closed accounts or orders placed in order to comply with legal requirements, for fraud prevention or for dispute resolution, for example.
Once it is no longer necessary to store your Data, Prunier will delete it.
3.4 Data Recipients
The Data collected is solely intended for Prunier.
The Personal Data collected may however be communicated to third parties who are contracted to Prunier, in order to carry out sub-contracted services and/or essential tasks to maintain the services available on the Site. Before any data is passed on, we will ensure that each request is valid, and we guarantee that only strictly necessary data will be passed to the service provider in order for the service to take place.
These third parties will only have limited access to the Personal Data that is strictly necessary for the performance of their services and they may only use it in accordance with the provisions of the Regulations.
Prunier will never give, sell or rent the Personal Data collected to third parties whether it involves payment or not.
In cases where the law obliges or authorises Prunier to do so, as a result of a court decision or any other legal request or requirement, Prunier may be required to disclose this Personal Data to third parties. If this happens, Prunier will to notify you where possible (unless we reasonably consider that we are not authorised to do so, particularly in view of any legal or judicial obligations).
3.5 Data transfer
The Site is hosted on servers located in the European Union.
Prunier stores Personal Data on secure servers located in the European Union.
In the event that the Data collected is passed on to companies domiciled in the United States or in countries that do not ensure an adequate level of protection, Prunier undertakes to enter into agreements with the recipients concerned to ensure adequate protection of the Personal Data transferred. Such transfers may be governed by standard contractual clauses approved by the European Commission in accordance with the Regulations in force.
3.6 Data security and privacy
Prunier has taken all necessary precautions to ensure the security and privacy of any Personal Data we process and to prevent it from being distorted, damaged, destroyed or accessed by unauthorised third parties. The security measures in place are state of the art, particularly the information systems.
Prunier does not have over control all the risks associated with the Internet, so we would like to remind visitors to be aware of the potential risks inherent to using the Internet and operating online.
3.7 Send to a friend functions and data collected concerning a third party
You can enter the contact details of a third party as part of your order (e.g. as a gift). In this context, the Third Party Data provided will only be used by Prunier to process the order.
If you enter the detail of a third party, you are guaranteeing Prunier that you have informed the third party concerned that this is the case.
-
Links to third-party websites
The Site may contain links to third-party websites, which are governed by their own privacy and cookie management policies, terms of use and security measures, which may differ from Prunier's.
Prunier cannot be held responsible for the content and practices of these websites. We recommend that you consult their privacy policy before sending them any information or Personal Data.
-
Cookies
5.1 What is a cookie?
A ""cookie"" is a text file that may be stored in a dedicated space on the hard disk of your terminal (computer, tablet, smartphone) by the browser software you use to visit our Site, subject to the cookie choices you make in your browser. This cookie file enables its issuer to identify the terminal where it is stored for the duration of the cookie's validity or storage time.
When you visit the Site, information relating to your terminal's browsing on our Site may be recorded on the ""cookie"" files installed on your terminal.
When you visit the Site for the first time and Prunier wants to place a cookie on your terminal, you will be informed by means of an information banner at the bottom of the page. You will then be able to give your consent to the installation of cookies.
You can change your cookie settings at any time. Below you will find more information about cookies and how you can manage your cookie settings.
5.2 Cookies on the Site
Subject to your choices recorded on your browser, any browsing on the Site is likely to result in the recording of cookies, web beacons, your IP address, geolocation via IP address, connection and browsing information (referral URL, advertising data, visit statistics, connection identifiers) on your terminal, allowing Prunier to recognise your terminal for as long as this information is held. Prunier uses this to collect information on the pages you view, the links you click on and other actions as you browse the Site. Certain anonymous Cookies are deposited at the very moment of connection to the Site and used by Prunier for statistical analysis purposes.
The cookies we save enable us to:
-
compile statistics and volumes of visits to and use of the various components of the Site (sections and content visited, routes taken) enabling Prunier to improve the interest and efficiency of its services;
-
modify the presentation of our Site to your terminal's display preferences (language used, display resolution, operating system used, etc.) during your visits to the Site, depending on the hardware and viewing or reading software that your terminal is equipped with;
-
store information relating to a form that you have filled in on the Site (registration or access to your account) or to products, services or information that you have chosen on the Site (contents of an order basket, etc.);
-
enable you to access reserved and personal areas of the Site, such as your account, using usernames or data that you may have previously entrusted to us;
-
combat Internet fraud (prevention of payment fraud, identity theft, etc.).
5.3 Your choices concerning cookies
There are several ways of managing cookies. Any change to the settings may affect your browsing and the conditions of access to the Site. You can change these settings at any time using the steps below.
You can configure your browser so that cookies are stored on your terminal or rejected, as you prefer. You can also configure your browser so that you are asked to accept cookies from time to time, before a cookie is stored on your terminal.
a) Cookies agreement
Except in cases where cookies are absolutely necessary for our service or are totally anonymous, any recording of cookies on your terminal is subject to obtaining your consent, which you can express and alter at any time, free of charge, by changing the settings on your browser. If you have accepted the storage of cookies on your terminal, the cookies embedded in the pages and content you have consulted will be stored in a reserved area of your terminal and will only be readable and recognisable by the sender.
b) Refusing cookies
If you refuse to save cookies or if you delete those that are saved, you will no longer be able to benefit from a certain number of functions that are necessary for easy browsing on the Site. This would be the case if you wish to access areas or services where it is necessary to identify yourself. This would also be the case if Prunier or its service providers are unable to recognise, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country/region from which your terminal appears to be connected to the Internet. Where applicable, we decline all responsibility for the consequences of the degraded operation of our services as a result of the settings you have chosen.
c) How to exercise your choices depending on the browser you use?
When it comes to managing cookies, each browser offers different settings. They are described in the help menu of each browser. For example:
For Internet Explorer 8.0 and above:
-
Select the ""Tools"" menu, then ""Internet Options"".
-
Click on the ""Privacy"" tab
-
Use the slider to select the desired level of privacy.
For Mozilla Firefox:
-
Select the ""Tools"" menu, then ""Options""
-
Click on the ""privacy"" icon
-
Find the ""Cookies"" menu and select the options that suit you.
For Chrome :
-
Select the ""Settings"" menu
-
Click on ""Show advanced settings"" and go to the ""Privacy"" section.
-
Click on ""Content settings""
For Safari on iOS :
-
Go to the ""Settings"" app and select ""Safari"".
-
Go to ""Accept cookies"" in the ""Privacy"" section.
-
Define privacy settings.
For more information on cookies and their use, you can consult the National Commission for IT (CNIL) at the following address : www.cnil.fr
-
Changes to the terms of the Privacy Policy
We may amend this Privacy Policy from time to time. The new terms will take effect in the month following publication. You may be notified by e-mail of any significant changes.
Prunier encourages you to check the Privacy Policy each time you use the Site, so you are up to date with the practices in place and how you can protect your privacy.
-
Applicable law and jurisdiction
This Privacy Policy is governed by French law and any dispute relating to it shall fall within the jurisdiction of the competent Courts to apply the rules laid down by the French Civil Code.